Help desk
At Slotornado Casino: Which documents to show, how money moves, how to pin the app to your phone and where live chat sits.
The app
A web app, no store needed. The steps are below.
Android
1Open the site in Chrome and tap the three-dot menu.
2Select “Add to Home screen”.
3Confirm with “Install”.
iOS
1Open the site in Safari and tap the three dots in the address bar.
2Tap “Share”.
3Select “Add to Home Screen”.
4Tap “Add” at the top right.
Deposits
At Slotornado Casino: The Deposit button lists the methods open to you with their minimums. At our check: crypto (BTC from 0.00035, LTC from 0.5, USDT from 20), MiFinity and open banking from the equivalent of C$30.
Enter the bonus code before paying; afterwards it can't be added.
Withdrawals
Slotornado Casino in short: Cashier, Withdraw tab: choose a method and an amount. Wagering on any active bonus has to be done first. Every request is checked and identity and payment details may be requested.
Bonus winnings have caps; those of the offer you used apply.
Verification & Documents
Verification
Slotornado Casino players get this: Profile, Verification: three fields (identity, address, payment), each with one clear photo or scan.
The casino reviews uploads and withdrawals and may ask for more. The same name on every document makes it quicker.
Documents
Photo ID
Show a passport, ID card, driving licence or another official ID.
Address proof
A utility bill, phone bill or bank statement with your full name and address.
Payment proof
A screenshot or photo of online banking, a statement or your Skrill page where the deposit shows.
JPG, PNG or PDF, up to 10 MB a file.
Support
Inside Slotornado Casino: Live chat sits in the corner of every page. Or email support@slotornado.com with your player ID, a short description and screenshots.